This is in open water and the crew suggests you consider seasickness tablets to minimize the risk of seasickness affecting your trip. There will not be any rebookings or refunds for being seasick.

The Wharf complex has 4-hour parking available, however, you will need to find suitable parking for the tour you are on as some of the trips will be over 4 hours. There are some unlimited parking spaces available outside of The Wharf Mooloolaba / SEA Life car park, however, please keep in mind especially if you are on an 11:30 am or later trip that parking can get very busy. Please give yourself at least 15-20 minutes for parking. You can find a parking map of The Wharf Mooloolaba here.

This tour is 100% on the whale’s terms and there is no guarantee that you will have an in-water experience with the whales.

There will not be any refunds given for not swimming with whales, or not sighting whales.

If the Sunreef skipper or crew do not sight ANY whales either on the surface and in the water throughout the trip, you will be eligible for 50% off another Swim with Whales trip.

A whale sighting from the boat will not count toward 50% off another trip.

Not having an in-water experience with whales will not count toward 50% off another trip.

The tour operator does everything they can to provide an amazing experience from start to finish. Humpback whales are wild animals that we do not have control over. Some whales may not want to socialise with us. Sometimes whales may not be deemed safe or suitable to swim with (i.e. displaying mating behaviours).

The tour operator reserves the right to decide to not swim with the whales we find. Sunreef staff will make the final decision as to whether it is appropriate to enter the water with the whales, in the interests of both guests’ and whales’ safety. Additionally, staff will have the final say as to a guest’s in-water ability.