No. However food and drinks are available to purchase at Lone Pine.

No, there is no hotel pick-up available, you will need to make your own way to the departure point.

To address increasing public demand and a concerted effort to embrace more immersive and educational experiences, Lone Pine
Koala Sanctuary will be ceasing koala hold experiences from 1 July 2024.

The decision has been made in response to increasingly strong visitor feedback, wishing to spend longer with the sanctuary's koalas and their passionate wildlife care team, without necessarily holding them.

In place of koala holds, Lone Pine will introduce a new experience, Koala Close-Up, which will focus on meaningful connections and
extended time in the presence of the sanctuary's beautiful koalas. This will be in addition to the sanctuary's existing koala experiences,
Koala Moments and the Koala Discovery Tour. This is an additional cost, and isn't included in the price of this tour.

While the boat itself and Lone Pine are both accessible to wheelchairs, it should be noted that there are 28 steps to climb after departing the cruise. Hence this activity is bets suited to those with some mobility.

Visitors to Lone Pine Koala Sanctuary should be aware that the sanctuary is situated on hilly terrain, which has resulted in certain areas being unsuitable for unassisted wheelchairs. To ensure that all guests have an enjoyable experience, alternative routes are available for those with limited mobility.

It is important to note that some areas of the sanctuary, such as the kangaroo reserves and sheepdog/barn area, have unpaved paths and may not be accessible for all types of wheelchairs or mobility assistive devices. Lone Pine Koala Sanctuary strives to provide a welcoming and accessible environment for all visitors, and guests are encouraged to inform staff if they have any specific accessibility needs or concerns.